Client: A logistics company struggling with ineffective PPC campaigns due to disorganized ad accounts, high costs, and poor performance during peak season, a crucial time to generate revenue.
Goals:
Increase revenue by improving campaign performance and targeting high-value customers.
Enhance return on ad spend (ROAS) by optimizing bids and budgets.
Acquire new customers to expand the client's customer base.
Project Execution
Strategy: The marketing team implemented a strategic approach to PPC campaign management, focusing on optimization and targeting to ensure the client's ad campaigns reached the right audience at the right time.
Tactics & Implementation:
Bidding strategies were optimized to maximize campaign efficiency and return on ad spend. Techniques like automated bidding and conversion tracking were likely employed to allocate budget effectively and prioritize clicks with a higher likelihood of conversion.
Over 100 new, targeted campaigns were structured across Google Search, Display, and Performance Max. This campaign structure allowed for audience segmentation based on demographics, interests, and buying intent, ensuring the client's message resonated with specific user segments.
The focus was on targeting high-intent audiences actively searching for the client's logistics services. Through keyword research and audience targeting tools, potential customers with a strong likelihood to convert were identified.
Results
Quantitative Outcomes:
224% increase in revenue, directly attributable to the improved PPC campaign performance.
72% growth in ROAS, demonstrating a significant improvement in campaign efficiency.
Significant new customer acquisition, expanding the client's customer base and driving future growth.
Higher customer lifetime value (LTV), indicating that the acquired customers were not only high-value but also likely to return for future business.
Qualitative Outcomes:
Consolidated ad accounts for improved organization and management.
More efficient budget allocation, allowing for greater return on ad spend.
Sustained revenue growth, particularly during high-demand periods, ensuring the client could meet seasonal peaks without sacrificing profitability.
Increased conversions and sales, reflecting the effectiveness of the targeted campaigns in reaching qualified leads.